Last updated: September 2, 2026
By accessing or using the glade-port website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our website or services.
These Terms of Use constitute a legally binding agreement between you and glade-port. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on this page.
You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
To access certain features of our services, you may be required to register for an account. You agree to:
You agree not to use our services for any unlawful purpose or in any way that:
Use of our payment processing services is subject to a separate service agreement. The terms outlined in this document apply to your use of our website and general services, while specific payment processing terms are detailed in your merchant service agreement.
Transaction fees and pricing for our payment processing services are outlined in your service agreement. We reserve the right to modify our fee structure with reasonable notice to existing clients.
You are responsible for handling customer disputes and chargebacks in accordance with card network rules. We will cooperate with you in resolving disputes but are not responsible for losses resulting from chargebacks.
All content on this website, including text, graphics, logos, images, software, and other materials, is the property of glade-port or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our website, except as follows:
If you submit, post, or transmit any content to our website, including through inquiry forms or communications with us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for the purposes of providing our services and improving our website.
You represent and warrant that you own or have the necessary rights to the content you submit and that such content does not violate any third-party rights or applicable laws.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
This website and its content are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, about:
To the fullest extent permitted by Australian law, glade-port shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our website or services.
Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid us for services in the twelve months preceding the claim.
You agree to indemnify, defend, and hold harmless glade-port, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with:
Our website may contain links to third-party websites or services that are not owned or controlled by glade-port. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that glade-port shall not be responsible or liable for any damage or loss caused by your use of any third-party websites or services.
We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms of Use.
Upon termination, your right to use our website and services will immediately cease. All provisions of these Terms of Use which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms of Use or our services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
Before initiating formal legal proceedings, we encourage you to contact us to seek an informal resolution of any disputes. We are committed to resolving disputes fairly and efficiently.
If any provision of these Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
These Terms of Use, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and glade-port concerning your use of our website and services.
If you have any questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: Level 14, 287 Collins Street, Melbourne VIC 3000, Australia